Terms and Conditions.


We will try at all times to be accommodating, fair and flexible. We do however need to establish these conditions to make your stay enjoyable for all.

Booking

By making a booking with Yorkshire Dales Music you agree to our terms and conditions.

The “full amount” acts as a deposit to secure a place on any One Day Course or late availability.

The final balance is due 6 weeks before the start of the course.

You must be over 18 years of age at the time of making your booking.

Cancellation Policies

The deposit which confirms your booking is non-refundable; in the event you need to cancel a booking, your deposit is forfeit. Cancellations made within 6 weeks of the course start date remain liable for the outstanding balance and no refunds are possible after this time. However, if we are able to sell your place we will always try to refund any money paid.

If we are unable to run a course and need to cancel, we will let all confirmed attendees know as soon as possible. Your deposit and any balance paid will be refunded immediately.

Food

All courses are full board, food and non-alcoholic refreshments as stated on your itinerary.

If you have particular needs or allergies please tell us and we will endeavour to accommodate them.

If you have any serious allergies, you may wish to consider using the guest kitchen.

Our Values

We value 'Inclusion and Respect' and ask that people act in a way which reflects these values. You are obliged to treat your fellow participants, staff, premises, instruments and the local environment with respect at all times. Our staff uphold these values and in any disagreement their word is final.

Complaints

If you have any complaints of any nature before or during your stay please inform a member of staff immediately and we will endeavour to put things right.

Data

We will not share your data with other parties. It will be held by Yorkshire Dales Music and respective tutors.

Dogs

Sorry we can only accept assistance dogs on the course. As a participant, you must be aware that there may be a dog present.

Smoking

For the comfort of all our guests we ask you not to smoke in the house.

Insurance

We carry our own public liability insurance.

If you would like your own holiday cancellation insurance, White Rose Insurance can offer a competitive quote, please mention "Woodlands" when getting in touch:

White Rose Insurance Solutions Ltd
8 - 10 Church Street
Settle
North Yorkshire
BD24 9JE

01729 823061
louise@whiteroseinsurance.com

These Terms and Conditions are effective as of 1 January 2020